SISTEMA DE COMPENSACIÓN BASADO EN EVALUACIÓN DE DESEMPEÑO EN LA INDUSTRIA DE ELABORACIÓN DE ALIMENTOS: CASO INGENIO AZUCARERO

Abstract

The present study presents a model of a compensation system to define salary increases based on an evaluation of staff performance. The approach and definition of the proposal is based on Adams' theory of equity (1963) and general theories of performance. The study is based primarily on the application of the Minnesota Satisfaction Questionnaire (MSQ) to check the perception of inequality that workers have regarding the way the company has made the latest wage increases. The application of the survey presents quantitative data that measure the level of employee satisfaction, as well as qualitative data to describe staff views. The results revealed a feeling of inequity among employees regarding the way in which wage increases are determined. Consequently, a performance evaluation model is provided based on a discontinuous graphical scale for four levels of collaborators divided into Managers, Middle Management, General Role and Operations, where competencies are evaluated, future objectives are defined, and the final salary increase is determined.