EL ROL MEDIADOR DEL INTERCAMBIO DE CONOCIMIENTOS ENTRE EL SOPORTE DE LA ALTA GERENCIA Y LA INNOVACIÓN

Abstract

The purpose of this study is to investigate the mediating role of the exchange of knowledge between the support of senior management and the innovation of processes in Ecuadorian women dedicated to the production of chemicals, drugs, industries, food, beverages and plastics. An empirical study of around 230 firms, which were randomly selected to fill out a survey that measures variables, top management support, knowledge sharing, and process innovation. An analysis of equations based on the maximum likelihood estimation method was performed to verify the relationships between these variables. The main finding of this study is that the partial mediation of the exchange of knowledge between the support of senior management and the innovation of business processes was verified. Results are limited to industries in previously industrialized sectors: chemicals, pharmaceuticals, food, beverages, and plastics. The novelty of the study is that many authors have argued that there is a great problem in investigating innovation; and it is that, almost all of them try to measure the innovation in products. This study seeks to measure a specific aspect of innovation, which is business process innovation.